Refund Policy

All purchases made from our online store at www.zugar.co.in are final and non-refundable. We do not accept returns or exchanges for reasons other than product damage or defects.

Replacement Policy

We offer a full replacement for any product received in a condition unfit for consumption. This includes:

• Items that are damaged.
• Items that are defective.
• Incorrect items sent in your order.

To process a replacement, please follow these steps:

1. Inspect your order upon delivery.
2. Contact our customer support team immediately if there is an issue.
3. Provide clear details and evidence of the damage (e.g., photos).

Once our team verifies the issue via email or phone, we will process your replacement promptly.

Contact Us

For any issues related to damages, defects, or incorrect orders, please reach out to us at:

Email: zugartreats@gmail.com

Our team is here to assist you and ensure you receive the quality experience you deserve.

Shipping Policy

Shipping is being managed by our delivery partner. Minimum delivery time - 2 days; maximum - 10 days.